Case Study - P&G RPA Project
P&G’s Global Business Services (GBS) is one of the company’s four pillars and consists of 7,000 people who support P&G’s 127,000 employees and 300 brands sold in 180 countries. At GBS recommendation, we organized a workshop for the P&G Gillette Factory in Lodz.
Back in 2018, our client requested to set up a joint workshop and identify which processes within the plant could potentially be automated using Robotic Process Automation (RPA). We prepared a list of criteria to evaluate all the available options and created a shortlist of 15 internal processes that complied with all requirements. In the end, we decided to automate with RPA the VAT reconciliation process as a pilot project.
Deploying a pilot project is always challenging, especially when the process is more complex. Gathering all the information and mapping the full VAT reconciliation process proved difficult at first, especially because we were working with different stakeholders in the company.
As this RPA project involved scanning invoices with Optical Character Recognition (OCR) technology, we focused on the issues we encountered with the OCR accuracy. All businesses need accurate information in order to run their operations so gathering data into a useful format is crucial in this context.
With digital transformation being on every company’s agenda nowadays, there has never been a better time to reshape the way you do business. You can actually look at the RPA Software as the gear driving the digitization of your workflows.
Do you have any questions about how your business will benefit from implementing an RPA Project? Get in touch with us and our dedicated team of specialists will be happy to assist you to accelerate your digitization process with RPA technology!
Senior Dell Boomi & RPA Developer