My biggest personal experience working in a multivendor environment was some years ago with Directpl as a project manager for a large client. Our client had just acquired another company in a $12.5bn deal. My piece of this giant pie was concerned with the evaluation, acquisition and absorption or replacement of seven applications together with business processes and employees.

IT service demands are difficult to forecast precisely. Large corporations struggle with capacity management especially when the list of new projects is growing. This demand might be addressed by IT Service Companies that specialize in managing resources that are waiting for assignment (sitting on a bench) to a commercial project/contract but remain on the payrolls and receive regular remuneration.

  Intro to DevOps concept