With all the technological innovations on the market, the workdays of employees are getting more complex. Fortunately for you, Directpl and ServiceNow have the right tools to help you ensure that your employees are truly getting the customer-treatment. When drafting your business strategy, you should include a carefully thought-out digital workplace strategy. The reason is very simple: a positive digital employee experience can heavily impact the engagement with your business. Nonetheless, you should be aware that a compelling digital employee experience will be different from a great employee experience. As a first step to streamline your business processes, you should consider automating your employee workflow. By doing so, you increase the level of satisfaction among your employees who will become more productive and efficient, not to mention more loyal to your company. This benefit of retaining top talent in companies is increasingly becoming crucial nowadays.