Lead Salesforce Architect

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What is the Employee Net Promoter Score (eNPS)?

As a concept, eNPS is a method used by organizations to measure employee loyalty and their willingness to recommend their workplace to their family or friends. Combined with other HR metrics, this tool is very useful in identifying the motivator factors that keep your employees happy in your company but also the demotivating ones, translated in their negative feedback.


How does the eNPS formula work in practice?

At Directpl, we want to make sure that our employees are happy working here, this is why we regularly conduct surveys to measure their level of satisfaction and see where is room for improvement in our activities.

In our latest employee survey, we decided to calculate our Directpl eNPS score so we asked our employees the ultimate question: “On a scale from 0 to 10, how likely are you to recommend working at Directpl to a friend or a colleague?”

Based on their response, we divided our employees into three categories:

  • 76% - Promoters (scores of 9 or 10) - these are the employees who are extremely loyal to the company and will promote a positive attitude around it
  • 22% - Passives (scores of 7 or 8) - these are the employees who are neutral, neither engaged nor dissatisfied with the company
  • 2% - Detractors (scores from 0 to 6) - these are the employees who are particularly dissatisfied with the company and can impede its growth

The formula to compute the eNPS score is simple: the number of promoters minus the number of detractors divided by the total number of respondents multiplied by 100. Our Directpl eNPS score is 74 and we could not be more proud! We will further use the results to make sure we stay on the right track and keep our employees happy in this workplace.

*The eNPS score can range from -100 to 100. As a best practice, any result lower than -10 is considered a poor score, the range between -10 and 20 is seen as average, and anything above 20 is an excellent score.


Lead Salesforce Architect

Posted by Sample HubSpot User on Nov 5, 2020 1:01:36 PM
Sample HubSpot User

Poland - Remotely

As an Architect you will help build the technological vision, drive the technology strategy and influence the business partners and technology leaders on the strategic direction in general. You will work with engineering leaders and other software architects on the definition and delivery of highly scalable and secure SaaS solutions. This position does not only require excellent technical skills, but outstanding analytical, leadership and influencing skills paired with great business insight. In addition, you will lead Client’s team of Salesforce engineers within the overall engineering organization.


  • Provides leadership, motivation and coaching to the engineers in the team and aids in their technical development;
  • Acts proactively to ensure smooth team operations and effective collaboration;
  • Defining and driving software architecture and enterprise capabilities (principles, frameworks, scalability, fault tolerance, extensibility, maintainability, etc.);
  • Designs complex software systems for high-end solutions independently as well as developing and implementing applications that support business requirements and drive key business decisions together with the team;
  • Communicate with product managers, implementation specialists, clients and other developers to design cohesive product strategies and ensure effective collaboration throughout all phases of development, testing and deployment;
  • Drives research, case studies, and prototypes on leading-edge technologies and how they can be leveraged;
  • Analyzes and provides feedback on product strategy;
  • Drives long-term design strategies that span multiple complex projects, deliver technical reports and performance presentations;
  • Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce platform;
  • Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.


  • Specialized Salesforce Architect with 7+ years of relevant IT experience; 
  • Salesforce Application and System Architect experience; 
  • Experience with: Apex, Lightning, LWC, JavaScript, Java, SOAP APIs, REST (JSON, XML) and ECMAScript 6, 7;
  • Advanced knowledge of Salesforce platform, including Heroku;
  • Data modelling and strong understanding of relational databases;
  • Hands-on experience on SFDX and Deployment process;
  • Fluent English;
  • Leadership skills, team handling skills, analytical skills, presentation skills, ability to work under pressure
  • Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users
  • Strong attention to detail and ability to problem solve high-level software and application issues
  • Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation;
  • Knowledge of PHP, HTML5, Ruby, MySQL, vue.js, CPQ, Vlocity Platform or similar verticalized  application experience, SOAP-based web services is a plus;
  • Integrating Salesforce with other applications via real-time, batch, sync/async;
  • Experience with any CI/CD tool;
  • Using Salesforce data tools;
  • AppExchange review process.

We offer:

  • Fully remote job;
  • Flexible working hours;
  • Stable employment (B2B contract or employment contract)
  • Professional trainings, private healthcare, Multisport card, language classes and more.

Why join the Directpl team?

We have a tight-knit team, creating some of the best work of their lives. We’re always growing and changing and occasionally places do come up so we are always on the lookout for talented people to join us. If you’re passionate about what you do then get in touch. We are always happy to take the time to listen and see what you can do.

If you do not see a job directly suited to your experience but feel that you have an interesting skill set for us feel free to send us your CV at praca@directpl.com or fill in the form below and we will get back to you!

Get in touch with us!