I am an IT service provider not yet using ServiceNow platform

I am looking for ITSM tools

How can Directpl help your business?

The need to digitize your business and keep up with the latest technological advancements is very important nowadays. Giving your day-to-day digital tools an upgrade is becoming a requirement if you want to keep a competitive edge on the market.

As a Specialist ServiceNow Technology Partner, Directpl can assist you in implementing the ServiceNow IT workflow to increase your business value.

ServiceNow platform originates from ITSM (IT Service Management)

A number of practical, ready-to-use modules are available right away as the ITIL standard of ServiceNow IT workflow:

  • IT Business Management (ITBM) – ensures that the IT work is more aligned with the business priorities by continuously driving new innovative opportunities, planning, optimizing and reallocating resources as needed to reduce the time to market.
  • IT Service Management (ITSM) – includes all activities and processes planned by an organization to enhance the customer experience, from increasing productivity with the automation of routine tasks, to getting full visibility with real-time analytics and built-in dashboards.
  • Security Operations – helps companies improve the speed of their security response by efficiently connecting IT and security across a single platform.
  • IT Operations Management (ITOM) – refers to the efficient management of the company’s IT infrastructure, with a complete overview of the IT resources and adoption of a preventive approach to fix potential issues using predictive intelligence.
  • IT Asset Management (ITAM) – enables a complete overview of the IT asset life-cycle using a single platform to improve efficiency, mitigate risks and reduce costs.
  • Governance, Risk and Compliance (GRC) – provides companies with a single integrated risk management program that uses cross-functional automation to boost productivity and control risk exposure in real-time.

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    Piotr Sokołowicz

    ServiceNow Product Manager

    Get in touch with our team and schedule a FREE 30-minute consultation to make sure you are maximizing your results and business value from using ServiceNow! After a careful review of your business, we will use the ServiceNow applications to optimize your business processes and tasks across IT, customer service, security operations, and HR service delivery.