Robotic Process Automation (RPA)

Ramp up your RPA resources

As RPA (Robotic Process Automation) continues to bring more technologically-advanced solutions to businesses around the world, operating models that adopt automation will cut costs, drive efficiency and improve quality.

Our Blue Prism and UiPath certified developers can help you accelerate your business automation processes with innovative RPA custom solutions.

    Let's make your RPA project happen!

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    What is RPA?

    Robotic Process Automation (RPA) is a modern way of automating the processes by repeating the actual user actions and by mimicking its behavior to complete the rule-based repeatable tasks.


    With such capabilities, businesses can help the users get rid of the boring, monotonous activities and concentrate on the ones that are more innovative and require greater creativity, and also are more critical for the company.

    Is RPA the right option for your business?

    The success of implementing RPA solutions in your business will depend on three key factors:

    »The process input should allow standardization

    This means that the input data provided at the beginning of the process would ideally be structured, for example as Excel files, flat files, or external systems and databases. Otherwise, there is a high risk that the business process might not be able to be automated or that the cost of the robotic process automation might exceed the potential benefits and ROI.

    »The process should be rule-based

    This means that we need to define the path for the robot as clearly as possible, explaining each set of actions to be performed to complete a specific task. If the process is too complex to follow, it should not be automated as it won't bring the expected result compared to the manual actions.

    »The process should be digitalized

    This means that all the actions of the process should be performed on a computer. If during the process, there are some activities such as scanning the documents or moving them between the offices in a paper format, it is clear that it is not possible to automate these tasks as the actions that a robot can perform are only computer actions.

    RPA is part of a larger digital transformation strategy

    As business processes become more complex, you need to find innovative ways to automate most of the burdensome, high volume and time-consuming back-office activities.
    This is where RPA (Robotic Process Automation) is an excellent fit in your digital transformation strategy because it offers different levels of support to replicate human-led activities as machine-based processing.

    How can your business benefit from RPA?

    From a broad perspective, companies implement RPA to streamline their business operations and to reduce their costs. Let’s look into more details at the benefits entailed by the RPA implementation.

    Increased accuracy

    This refers to the fact that robots are less prone to errors or typos compared to a human worker, they are consistent and programmed to follow rules

    Low technical barriers

    As RPA is a code-free technology, it means that you don’t need any programming skills to configure a robot

    Existing systems remain in place

    This refers to the fact that RPA involves no disruption to underlying applications, a feature that comes very handy when working with legacy systems

    Increased productivity and reliability

    It refers to the fact that process cycle times are much faster compared to manual process approaches; additionally, robots can tirelessly work 24/7 without interruption which means that human workers can focus on more engaging and valuable work

    Meet regulatory and compliance standards

    As robots only do what you program them to do, you have the full control to operate in accordance with existing regulations and standards.

    Our certified RPA developers will move the process from PoC through to pilot and into full adaptation within the client environment. We can continuously test and enhance the robots efficiencies and add functionalities as and when needed.

    How can we help you with RPA solutions?

    Our approach is simple and efficient, based on two consecutive steps: a trial period for the actual bots to see the impact on business and incurred costs, followed by the actual implementation of optimized robots in the company.

    Proof of Concept

    Our PoC will implement actual robots in a test environment which is concluded with a detailed report that outlines a business case including cost benefits of implementing RPA.


    Our certified RPA developers will move the process from PoC through to pilot and into full adaptation within the client environment.We can continuously test and enhance the robot efficiencies and add functionalities as and when needed.

    What core business processes are relevant to RPA?

    RPA has a broad range of use cases across industries and any repeatable, high-volume, and rule-based process can be automatized with RPA, bringing value to core business processes.

    Human Resources

    • Employment history verification
    • Employee onboarding
    • Payroll automation

    Finance & Banking

    • Data migration between applications
    • Customer account management
    • Financial claims processing


    • Automated testing
    • Software installations
    • Opening up internal tools for customers


    • Patient data processing and storage
    • Medical bill processing
    • Reporting for doctors

    The above points are just examples, we are more than happy to see what you need specifically. Please let us know this information by filling in the contact form below and we will call you back shortly to discuss how we can add value to your business.

    What industries do we serve?

    For the past 3 years, we have been providing personalized RPA services to our clients coming from three main industries:







    What do our clients say?

    "At Tacton, we have to be very selective in choosing which partners to work with. It can be difficult to find developers with the unique combination of insight, technical skills and creativity needed to work on our highly advanced Configure Price Quote (CPQ) solutions. Direct Communication is a reliable, engaged partner who understands our business and vision while building our team in Poland."

    Robert Nilsson, Co-founder

    "We engaged Directpl for a few projects for one of our clients. Directpl moved very quickly and were able to start the projects almost immediately with highly skilled people that worked under little supervision. All the developers were very good, hard-working and with a lot of initiative, they quickly got up to speed and were ahead of time in the projects. The projects were a success."

    Erik Hedén, Technical Director

    Let’s get in touch and start our collaboration for a better future of your business!